7 conversations · 0 facts
Seven customers this week asked whether assembled furniture can be returned. The returns area has no fact about assembly.
Survey no. 1 · the shop's own knowledge
Your shop knows more than your chatbot.
Storelore surveys a shop's site and the web, keeps every fact with its source, and publishes the chart as an assistant that answers customers. What it cannot find, it marks as uncharted.
Start free with a Mini chart: the first draft takes about a minute. Full chart reads the whole site and the web.
Sketch · yourshop.com159 facts · 32 uncharted
Legend
How a survey works
Three passes, the way a coastline is charted. Nothing is invented between them; the chart shows where the survey has not been.
- 1step
Survey
Give the address. The surveyor reads the homepage and up to 11 policy pages, then — on a Full chart — up to 40 pages, registries, reviews and the web. Every fact keeps its source and its quote.
≈ 60 s to the first draft
- 2step
Chart
Facts are compiled into documents and published to a Space: a chat page and a widget. Coverage is measured against 14 fixed areas, not against whatever was found.
14 areas · a self-test of 24 questions
- 3step
Log
Customer conversations come back as ship tracks. On a Full plan the pilot writes in the margin what it noticed: gaps, contradictions, drift between the site and the terms, questions that trend.
daily marginalia on Full
Title block
Two charts of the same shop
soundings in facts · datum: the shop's own pages
Mini chart
- Source
- The homepage and up to 11 policy pages
- Depth
- A draft in about a minute, from the shop’s own pages
- Filling in
- Unanswered questions → your answer
- Freshness
- Survey again by hand: a recheck of the pages it read
- Marginalia
- None. A list of unanswered questions
- Space
- Chat page and widget
Full chart
- Source
- Mini + up to 40 pages, 6 web-search threads: registries, reviews, competitors
- Depth
- Synthesis, contradictions, a 24-question self-test
- Filling in
- + gaps from the survey, facts to confirm
- Freshness
- Weekly recheck of the source pages; changes to approve
- Marginalia
- Daily, with evidence and one action
- Exam
- Real customer questions, every 7 days
The Log
Every conversation is a track
Ports of call are the facts the answer used. An answer with no source is drawn in magenta, so it cannot hide.
- customerCan I return a mattress after sleeping on it for a week?
- assistantYes — the shop allows returns within 100 nights, unused or not, as long as the mattress is clean. Pickup is arranged by the shop and costs 49 zł.
- returns.window
- returns.pickup_cost
- customerAnd a bed frame I already assembled?
- assistantno sourceI do not have that in the shop’s knowledge yet. I have passed the question on.
Marginalia
The pilot's notes
Once a day on a Full plan, what the survey noticed in the log. Each note has its evidence and one action.
2 facts · 1 page changed
The delivery page now says free shipping from 199 zł; the terms still say 149 zł. The assistant quotes the terms.
Pricing
Start free with a Mini chart
Mini Lite is a Mini chart of one shop, free for good. Mini and Full add facts, seats and, on Full, the deep survey, Marginalia and the exam.
Title block · plans
launch prices · the struck figure is the list price
Mini Lite
$0for good · no card
no subscription, nothing to cancel
- Charts
- 1 Mini chart
- Facts
- 150 per chart
- Space
- Chat page and widget
- Deep surveys
- none
- Marginalia
- none
- Exams
- none
- Log
- 7 days kept
- Seats
- 1
Mini
$29$39per month
14-day trial on the first subscription, no card needed
- Charts
- 1 Mini chart
- Facts
- 400 per chart
- Space
- Chat page and widget
- Deep surveys
- none
- Marginalia
- none
- Exams
- none
- Log
- 7 days kept
- Seats
- 2
Full
$79$149per month
14-day trial on the first subscription, no card needed
- Charts
- 1 Mini or Full chart
- Facts
- 2,000 per chart
- Space
- Chat page and widget
- Deep surveys
- 4 a month
- Marginalia
- daily · 31 runs a month
- Exams
- 5 a month on real questions
- Log
- 90 days kept
- Seats
- 5
Prices in USD, per month, before VAT. A plan that lapses or is not paid keeps every fact and conversation; the workspace works on Mini Lite’s allowances until it is paid again.